Oak River Rehab Reviews

See what our patients and their families have to say

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As you browse feedback about Oak River Rehab, you’ll gain helpful insight into the care we provide. Residents and their families offer thoughtful perspectives on their experiences, giving you a clearer picture of what to expect. With advanced amenities and a dedicated team, we’re committed to supporting your recovery and well-being. Take a moment to read the reviews—or share your own story with us.

All Reviews

3.6

96 reviews

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Profile photo of 7 77
13 days ago

Comfort measures means you’re committing suicide on drugs. I don’t think your clients are clear on this. They’ll tell you it’s to manage pain while you’re dying anyway, what it really means is we’re shutting your system down slowly on liquid morphine.

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amy may on Google
25 days ago

Best employees Cody may and kaden wyrick

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Barbara Smith on Google
36 days ago

I want to thank Melinda for helping me find a place she’s such a wonderful lady and without her I wouldn’t have a place to live she’s helped me with everything when my medical and everything else I need to find more than five stars 100% she’s great and all the other employees here that have helped me they’ve been great when I call 20 times a day they still come and they’re nice all the time they’re never rude and they’re always in the nurses always bring the medicine on time I love everyone here this is the best place they should get a big reward for for being the best thank you Barbara Ortega

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Tyler B. on Google
2 months ago

My mom Mary was treated terrible there denied care and pushed to hard and the staff verbally abused me and my son Tyler. I have a solid legal case as everything was video recorded in his cap haha 😆

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James Wallace on Google
3 months ago

This is the worst rehab ever.. staff ignores every one ..food is always cold ..would not feed it to my chickens

Business response 3 months ago

James I am so sorry to hear this was your experience. On behalf of our leadership, I would like to apologize and hope to speak to you in more depth about what steps we can take to improve the quality of the care we give. Please feel free to reach out to myself or my administrator Greg at (530) 365-0025. -Kayla Mills, LVN II, Marketing Director
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Whitney Hodge on Google
3 months ago

Business response 3 months ago

Thank you Whitney for taking time to leave a review for us. -Kayla Mills LVN II, Marketing Director
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Phillip Detrant on Google
3 months ago

I was unable to walk when I got there and with in 20 days I was up and walking by my own power.Thanks so much for all the help that you gave me.

Business response 3 months ago

Phillip I am so glad to see this testimony, it was a pleasure having you at Oak River. -Kayla Mills LVN II, Marketing Director
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Jay Williams on Google
5 months ago

I was a Patient there from Mid November 2024 to early January 2025 Recovering from a Major Heart Attack and Triple Bypass Heart Surgery. Staff was EXCELLENT, Physical Therapists were EXCELLENT. I Have an upcoming Complete Knee Replacement and can Only Hope they have an Open Bed for Me!! I Highly recommend this Facility! Everyone from the Owner to the Cleaning Staff Genuinely showed Care for the Patients!!

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Kenneth on Google
5 months ago

Avoid this place at all costs. Oak River Rehab is one of the most poorly run facilities I’ve ever seen. The staff is miserable, constantly snapping at each other, and the hostility is impossible to ignore. It creates a toxic environment that no patient should ever be exposed to. Therapy here is a complete joke. They show up at 6 AM, rush through the morning, and are gone by around noon. If your loved one isn’t ready the moment they open their eyes, they simply get skipped for the day — no follow-up, no second attempt, nothing. They call this “rehab,” but it’s basically doing the bare minimum and pretending it counts. The most disturbing part is watching residents spend entire days lying in bed or sitting around with zero engagement or stimulation. It’s depressing, neglectful, and absolutely not what a rehab facility should be. If you care at all about your family member, send them anywhere else but here. Oak River Rehab is a disaster. There are places in Redding to seek first. No wonder they are 4 star. Should be 1.

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Amelia Dani on Google
5 months ago

Business response 5 months ago

Thank you Amelia, we are grateful for your time to leave a review, and for trusting us with your loved one’s care.
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Sharon Mantell on Google
6 months ago

Staff is amazing..they truly care about patients.I was there 2 times in a short period… On top of caring staff..the place is kept so clean.

Business response 6 months ago

Hi Sharon! Thank you so much for taking the time to share your experience with us. I’m glad we met your needs, and I thank you for trusting us with your care during a challenging time. We are always here for you when you need us!
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Quinn Smith on Google
7 months ago

I was sent to this facility after a bad car accident for physical therapy. The staff are wonderful to me and everyone else even when patients are being awful to them. I appreciate all the support I’ve received here. Highest praise to the facility and staff! Pet friendly as well.

Business response 6 months ago

Quinn! It’s not every day we get a case like yours, it’s been a pleasure seeing your smile around the facility and helping you get your independence back. I hope you come back and visit in the future and tell us what kind of amazing things you’re doing out there in the world!
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Sean Grondin on Google
8 months ago

I can’t say enough good things about Oak River. My grandmother broke a hip/leg recently and was here for a few months while recovering and she was treated with care and attention that made the stay as comfortable as possible all things considered. And now my Grandfather’s dementia has progressed to a point that we needed long term care. Terry went above and beyond to make our experience as smooth as possible during a troubling time for our family. Terry helped us in ways we didn’t even know were possible. Thank you Oak River; and Terry you’re the man 🤘. Our family appreciates everything you have done.

Business response 6 months ago

Hi Sean. Thank you for sharing your family’s story and allowing us to be a part of the journey. It’s not always easy, but we’ve got your back!
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Amy Maria on Google
8 months ago

If you are looking at the other reviews I will say they have had an absolute turned in their work everything was great here I recommend it. Eveyone was lovely Oak River is 100 percent the place!

Business response 6 months ago

Amy we are so appreciative of your review, we are striving to be better every day in just about every way! Thank you for your trust and confidence, it really helps remind us why we do what we do.
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Karen Smith on Google
8 months ago

Business response 6 months ago

Thank you Karen!
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Tatiana Hi on Google
8 months ago

Everyone was so friendly, walked around to see if it was a good idea and It was!

Business response 6 months ago

Thank you for your time and your confidence Tatiana!
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Amber Bimson on Google
8 months ago

Oak River Rehab is a wonderful facility and has even better care. I highly recommend them for your loved ones!

Business response 6 months ago

Amber I’m so glad to hear our care and our facility lived up to your expectations, thank you for taking the time to leave such a great review, it is much appreciated!
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Megan Orozco on Google
8 months ago

Oak River is a phenomenal skilled nursing facility. It is very clean and the staff are friendly and knowledgeable. I highly recommend this facility if you or someone you know is in need of skilled nursing and rehab.

Business response 6 months ago

Hi Megan, thank you for taking time out of your day to leave a review, I’ll share your kind words with the staff.
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Bridget M on Google
8 months ago

Had the pleasure of speaking with Terry about the facility. The staff is compassionate and caring and that made my heart happy to see that. It’s not an easy decision to place a loved one, but this place would be a great choice should you need it!

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Casey Suchomel on Google
8 months ago

Best building around! The quality of care is unmatched. The staff are so responsive, the rooms are well kept, highly recommended. Thanks for everything!

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Linda Miner on Google
10 months ago

Alisha, April,and Brandi are excellent CNA’s.and Amber, Kristi and Hannah night nurses are excellent ..if Qak river was to lose them it would be bad for patients..and Bruce, Jill ,along with the physical therapy team go above and beyond to strengthen and heal. Best place to go in Shasta county to build strength to heal

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Rosemarie Tueck on Google
10 months ago

The staff are attentive and the rehab staff are there to help you recover and achieve your goals to be if not where you were before but be stronger than you were before They strive for your achievement of doing the best you can.

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Jess Eide on Google
11 months ago

My grandma was sent hete after 2 knee surgeries she was denied help to use the bathroom she she had to put herself at risk of falling to use the bedside commode then no one came to take out urine and feces through out the night then a nurse had the nerve to tell her she was gonna move it across the room but if they would of answered her call button and helped her this wouldn’t have happend the also denied her a shower or help her change her clothes..they didn’t check on her or nothing and staff was careless. Being there was pointless so we checked her out and will care for her ourselves.. only thing good was the food..this place has horrible nurses and cnas that show they hate their job. They need to fire some and hire kind hearted people.

Business response 10 months ago

Thank you for taking the time to leave your review of our facility. We apologize that our services were not to your satisfaction. We have documented your feedback and have notified the management team. We invite you to contact our administrator at (530) 365-0025 if you have any additional concerns or details to share.

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.