Patient Satisfaction Awards
We are proud to announce that we’ve won two 2019 Patient Satisfaction Awards! The Patient Satisfaction Awards program was created by Plum Support Services to “recognize and celebrate facilities that work tirelessly to provide an outstanding patient experience.” Awards are based on short-stay patient satisfaction surveys administered by NRC Health between September 2018 and August 2019.
Outstanding Nursing Team – Silver
Awarded to the facility with the second-highest combined overall satisfaction for “Quality of Nursing Care” and “Answering Call Lights.”
Outstanding Customer Service – Bronze
Awarded to the facility with the third-highest overall satisfaction for “Responsiveness of Management,” “Care/Concern of Staff,” “Respectfulness of Staff,” “Choices/Preferences,” and “Competency of Staff.”